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Issue 674
July 21
 
 
 
 
 
Big Tech
Only 18% of providers say IT ready for AI
Source: Spectrum

A small survey conducted by Spectrum got data from 50 American healthcare executives and IT/technology leaders in January.

While the sample was relatively small, the niche is narrow so results should be reasonably representative. In general, the leaders indicated they are good with EHRs but AI preparedness is severely lacking. When asked their readiness for the following technologies, there was a wide range.

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Chart created from data in Spectrum infographic
 

Read the full story from Spectrum
 
 
 
 
GenAI / LLM Use
31% of Americans use AI weekly, 41% not yet
Source: Gallup

Use of generative AI tools is on the rise, and Americans are more familiar with using AI than they might think. This survey was taken June 2-15, 2025, with a random sample of 2,017 US adults and asked about usage of different technologies.

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Image adapted for email from Gallup source
 

Only 14% said they never use the most common AI applications in content-matching, and some of those will be curmudgeons who refuse to accept the technology is baked into everyday items.

56% think that AI will have more of an impact than the internet and 52% more than the telephone.

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Image adapted for email from Gallup source
 

This story highlights the educational power of surveys that complements their detection use. For instance, many Americans won't have thought of Amazon or Netflix using AI in their everyday usage but after taking the survey over 2,000 Americans know this is at least possible.

Marketers need to be careful about this effect in HCP surveys where the total audience can be small. Ensure your regulatory people are involved in surveys to ensure no promotional materials creep in.


Read the full story from Gallup
 
 
 
 
Email
93% communicate with companies via email
Source: MarTech

MarTech reports on different email marketing platforms in this report and includes some stats up front. This one from Salesforce is relevant to health marketers wondering how to engage with patients and HCPs.

When asked how they engage with companies, respondents in the Salesforce study said Email most often.

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Image adapted for email from MarTech source
 

Read the full story from MarTech
 
 
 
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Are You Learning Everything You Can from an FDA “No”?
     
     

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Turn setbacks into strategic advantage.

 
Read our perspective now
 
 
 
GenAI in Business
49% increase in demand for Google Gemini to 80%
Source: Artificial Analysis

A report from Artificial Analysis is based on a global survey of over 1,000 AI users across company sizes and respondent roles. The report is chock full of charts looking at what AI tools are being used and for what purpose. 

Google Gemini Jumps 49% to Nearly Tie OpenAI
 

This chart on LLM demand is interesting for the growth distribution. In real terms, Chinese DeepSeek has the largest growth from zero to 53% in one year. Google Gemini has reached 80% and is rivaling OpenAI for top spot.

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Image adapted for email from Artificial Analysis source
 
OpenAI Ahead In Speech Generation
 

For speech, OpenAI is in the lead but only 13% ahead of ElevenLabs.

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Image adapted for email from Artificial Analysis source
 
OpenAI Way Ahead in Image Generation
 

OpenAI's DALL-E paved the way and the company is still in the lead but Google Gemini has grown quickly. Midjourney had a strong start, and is loved by graphic artists, but is a distant third in the rankings.

aa-image-560
Image adapted for email from Artificial Analysis source
 

Check out the full report for 27-pages of charts and insights.


Read the full story from Artificial Analysis
 
 
 
 
GenAI Search
AI discoverability needs strong content & metadata
Source: Uberall

Uberall studies local search for physical establishments. This is most relevant for provider clinics but provides some insight into how AI is integrating into search tasks. When considering a local business, 57% of consumers search for the location.

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Chart created from data in Uberall source
 

The primary tools used are Google (search and maps) and AI tools are fourth. 

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Chart created from data in Uberall source
 

The advice that Uberall provides on how to appeal to GenAI search is fairly self-evident but uses a fun acronym and is worth repeating.

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S – Structured & Accurate Data: Ensure consistent, accurate, and metadata-enriched data across all sources

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P – Presence Everywhere: Maintain visibility across map entries, directories, and other data sources to be discoverable by AI

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A – Authority & Trust: Build online credibility through user reviews and brand responsiveness

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R – Relevance to Intent: Provide high-quality content that references location

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X – Experience: Optimize mobile-first, fast-loading local pages to enhance both AI indexing and user experience

 

Read the full story from Uberall
 
 
 
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Radio
30% boost for insurance for images in radio ads
Source: Cumulus

Wait. What?

Modern vehicles all have screen-centric information systems and the radio in these systems can display graphics with text. New ad networks are emerging to take advantage of this ability.

83% of adults with in dash screens regularly / occasionally pay attention to what’s shown

 

As a motorcyclist sharing the road with these drivers I'm not sure how I feel about that (no personal opinions -Ed.).

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Image adapted for email from Cumulus source
 

Regardless of the distraction potential, the brand boost is significant. This chart is sorted by lift in brand awareness.

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Chart created from data in Cumulus report
 

Pharma brands can get some more awareness by leveraging this option for their logos.


Read the full story from Cumulus
 
 
 
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See Guardrail in Action
 
 
 
Influencer Marketing
45% of influencer spend on Meta was wasted
Source: Creative X

A new report from Creative X is based on an internal analysis of 1.6 million ads with $2 billion in spend on Facebook, Instagram, and TikTok. The report found that growth in creator marketing has been substantial increased over the past 18 months.

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Image adapted for email from Creative X source
 
Businesses Follow The Rules More Often
 

Businesses are way more likely to follow the platform best practices than creators. Pharma marketers will get a chuckle over the number (or lack thereof) of businesses following the advertised safe zones on platforms.

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Image adapted for email from Creative X source
 
45% of Meta Spend Wasted
 

The calculation is expanded on in the report but essentially it is:

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53% of creator ads don't have a brand in the first 3 seconds

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Only 14% of creator ads are watched past the first 3 seconds

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45% of spend on Meta was truly wasted

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Also 3% of creator ads respect safe zones

 

Read the full story from Creative X
 
 
 
 
AI in Healthcare
Admin efficiency top AI use case for providers
Source: KLAS

KLAS surveyed 169 HDOs (predominantly health systems, hospitals, and physician practices) to find out how they are handling current economic uncertainties. 44% are using the technology.

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Image adapted for email from KLAS source
 

The larger organizations are more likely to use AI. Payors were high percentage-wise, but are a small sample in the overall survey.

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Image adapted for email from KLAS source
 

When asked how they used AI in their organizations, the largest number said admin / operational. It's hard to know where HCP notetaking fits here, either clinical or operational, but that could be one of the larger use cases.

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Image adapted for email from KLAS source
 

Read the full story from KLAS
 
 
 
 
Traditional TV
Pharma traditional budgets still shrinking
Source: eMarketer

In a story from the not-news department, traditional, linear TV spend is declining in pharma. This story is sparked by discussions to ban DTC drug advertising but also shows the industry's pullback from traditional TV.

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Image adapted for email from eMarketer source
 

Read the full story from eMarketer
 
 
 
 
Mobile
74% of Americans support in-class cellphone bans
Source: Pew Research

Americans of all ages are increasingly supporting smartphone bans in middle- and high-schools. This includes recent graduates who know the environment in the 18-29 year-old cohort.

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Image adapted for email from Pew Research source
 

This younger demographic is the lowest-supporting group but has grown like the others.


Read the full story from Pew Research
 
 
 
 
Eldercare
60% drop in China's population forecast for 2100
Source: Pew Research

Global populations are forecast to get smaller and older by 2100. This is important progress for the planet but the aging population will pose challenges for eldercare.

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Image adapted for email from Pew Research source
 

Eagle-eyed readers will see that working-aged people (25-64) increase as a percentage of the population but not as quickly as those 65+. Cultural shifts, aided by technology, may be needed to protect our elderly.

The variations by country are substantial, with China expected to lose 60% of it's population. This is an astounding change and will be culturally and economically straining for the country.

pewresearch-population-countries-560
Image adapted for email from Pew Research source
 

Read the full story from Pew Research
 
 
 
 
Patient Research
570% relative change is only 15% absolute
Source: Storyful

Storyful conducted social listening made up of 21,000 posts across two 6-month periods to compare conversations. The results highlight the volatility in social chatter and the dangers of relative growth metrics.

The topic is breast cancer, a condition that gets a lot of funding and attention. This should mean that discussion volumes might be more consistent but Storyful found large differences between May-Nov 2024 and Nov 2024-May 2025.

Relative Growth
 

When measured as relative change, small numbers can look large. For example AI Advancements went from 1% of the conversation to 2% and achieved a 100% growth rate.

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Image adapted for email from Storyful source
 
Absolute Growth
 

When we look at absolute values we get a better feel for the scale of the conversations. With roughly 10,000 posts for each period (October is breast cancer awareness month, so the first dataset may have more volume) a 1% change is 100 posts, so a meaningful amount.

storyful-bc-absolute-2-560
Image adapted for email from Storyful source
 

Notice "Awareness" is way down (same as first chart). That makes sense when the awareness month is in the first tranche. Meanwhile, R&D announcements may have remained relatively steady and be shown as growing as a percent of all posts.

Your Point?
 

We're not sure how the posts were selected but when we ran a Meltwater query May 1, 2024 to April 30, 2025 we got 4.3 Million mentions, so the Storyful data is likely much more highly refined and curated. 

storyful-bc-meltwater-560
Query for "breast cancer" in Meltwater across all channels and geographies
 

If someone from Storyful wants to reach out we'd love to hear the methodology. This story serves to remind us that social listening is 10% data and 90% interpretation (not accurate ratio -Ed.).


Read the full story from Storyful
 
 
 
 
 
 
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