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Issue 626
August 12
 
 
 
 
 
Digital Health
Patients want more digital advice from doctors
Source: JMIR

A study published last week in the Journal of Medical Internet Research (JMIR) surveyed 418 German patients, 297 online and 121 using a paper-based form. The study found that over the previous six months 54.2% of the respondents had used the internet regarding psoriasis regularly (with the rest "irregular use" which included "not at all").

Specialty Websites Trump Dr. Google
 

Finally, we have found an information source that comes before "Dr. Google." Specialty sites are a favorite of psoriasis patients. Search is a close second (and is likely how patients initially found those specialty sites) with Facebook a distant third.

jmir-pso-channels-560
Image adapted for email from JMIR source
 

Note that the researchers split Facebook out from "social media." In the paper they highlight that they tested the survey and edited some questions. We wonder if this split came from that test with respondents not clear on the definition of "social media."

Patients Want Better Dialogue
 

When asked about the patient-physician relationship vis-a-vis online research, patients highlighted the desire for a more robust conversation.

jmir-pso-reasons-560
Image adapted for email from JMIR source
 

Two-thirds of respondents said that their physician does not recommend websites. Pharma marketers can help with this by highlighting relevant materials to physicians and even promoting the benefits of engaged and informed patients.

On the positive side, 68% of patients get informed because they want to be more involved in the discussion with their doctor. This is a tremendously good thing.

Disease and Therapies Top Patient Needs
 

Pharma marketers already knew this, but disease state and therapy information are the top two reasons patients look up websites. When asked how they use digital media, specifically websites and search engines, patients were clear.

jmir-pso-websearch-560
Chart created from data in JMIR paper
 

Traditionally we have seen Germany to be more reserved in social media use when it comes to health but they certainly are embracing digital similarly to the rest of the world. Keep in mind, all of the above numbers are the 54% who use the internet for their condition "regularly." As always your mileage may vary (YMMV). 

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Read the full story from JMIR
 
 
 
 
Connected TV
71% of CTV viewers would use a QR code
Source: LG (Lucky Goldstar)

A new report from LG looks at CTV viewers and their plans for the 2024 holiday shopping season. This report is based on a survey of 1,139 US CTV viewers and has a couple of nuggets of interest to pharma marketers.

Optimism Prevails
 

Shoppers, especially early shoppers, expect to spend a bit more this year over last. Most also expect to start their shopping early, time will tell if that pans out for them.

lg-holiday-when-560-1
Image adapted for email from LG (Lucky Goldstar) source
 
Follow Up Follows Expectations
 

When asked where they go when their interest is piqued by a CTV ad, most say search with social in second position.

lg-holiday-research-560-1
Image adapted for email from LG (Lucky Goldstar) source
 

Likewise, the devices used are the ones on the couch in the moment... smartphone followed by laptop.

lg-holiday-devices-560
Image adapted for email from LG (Lucky Goldstar) source
 
72% Would Use That QR Code
 

Back in the 2010's we made fun of brands that wanted users to scan barcodes, but that was because the functionality wasn't built in. In fact it wasn't until iOS 11 and Android Oreo (8.0), both in 2017, that enabled QR codes "out of the box." 

Now, the functionality is commonplace. This, and some other stats from the LG report.

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87% of CTV users shop on other devices while watching TV

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81% of CTV users watch free ad-supported
streaming services

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72% are open to scanning a QR code on a TV ad in order to purchase a product this holiday season

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71% of CTV users want holiday shopping TV ads to make it easier to buy the item

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69% of CTV users agree that streaming TV ads are relevant to them for holiday shopping information

 

For pharma marketers looking at the targetability of CTV this report, while biased, is a good resource.

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Read the full story from LG (Lucky Goldstar)
 
 
 
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Influencers & Creators
TikTok top influencer brands
Source: CreatorIQ

CreatorIQ put out a report that looks at the top brands leveraging creators on TikTok. It highlights a calculated score CreatorIQ developed called Earned Media Value (EMV) which is a bit "arm-wavey" for our tastes.

The categories of brands in the top 100 reflect the interests of the younger audience found on the platform.

creatoriq-tiktok-types-560
Image adapted for email from CreatorIQ source
 

And the top brands reflect the market size and investment those brands make in the platform.

creatoriq-tiktok-top-560
Image adapted for email from CreatorIQ source
 

The "view more" button contains metrics for each brand, and because we crave hard, "non-arm-wavey" data (that's not a thing -Ed.), we charted out the metrics for the top 10 brands.

Contracted Influencers (in thousands)
 

Here, we see Amazon's weight. It's affiliates program that gives creators a cut of the profits means they can scale up for essentially no up-front investment.

creatoriq-tiktok-creators-560
Chart created with data from CreatorIQ source
 
TikTok Posts (in thousands)
 

Each creator puts up a number of posts which means volume follows volume with Amazon at the top. The others change a bit though with Sephora getting more posts per creator than its immediate competition, but it still can't compete with Amazon.

creatoriq-tiktok-posts-560
Chart created with data from CreatorIQ source
 
Engagements (in millions)
 

Here we see the dominance of the sports fans. The NBA topped one billion engagements during the measurement period.

creatoriq-tiktok-engagements-560
Chart created with data from CreatorIQ source
 
Impressions (in billions)
 

Impressions is verging on "arm-wavey" territory as we are not convinced that it truly means images on screen, we suspect it's data loaded to app (but we're willing to be convinced). Here, we see the gigantic numbers TikTok is known for (note the heading, these are billions).

creatoriq-tiktok-impressions-560
Chart created with data from CreatorIQ source
 

To put this into perspective, of the one billion TikTok users, each one would have seen Amazon influencers twenty-one times during the measurement period. Maybe. Anyway, big numbers are fun so there you have it.

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Read the full story from CreatorIQ
 
 
 
KH_AI_REVOLUTION_1280
 

AI is changing the game in paid search! With platforms like ChatGPT and Perplexity reshaping how users find information, it’s crucial to understand the impact on your ad strategies. 

This comprehensive analysis explores these changes, examining new AI-based search-engine alternatives, evolving keyword strategies, and the future for advertisers. 

 
READ MORE
 
 
 
Regulatory
FTC "health breach" web pixel rules now in effect
Source: PharmaLive

July 29th was the day. Did you feel it? Was there a chilling in the air that wasn't the A/C on full blast?

No, it was the date that the Health Breach Notification Rule came into effect. This rule, if you missed it the first time around, holds all firms responsible for personal health records (PHRs) and mandates reporting "breaches" of this data.

On the surface it doesn't seem too onerous. Just make sure your systems don't get hacked (sure, easy -Ed.), and if they do then report immediately. Unfortunately, the FTC has taken the position that third party web trackers such as used by Google, Meta, TikTok, and others can be health data breaches.

They provide an example of how they want companies to present this information to site visitors who have been affected:

ftc-breach-alert-560
Image from FTC Health Breach Notification Rule
 

Who should care: Agencies with healthcare clients in pharmaceuticals, healthcare services, digital health apps, or health-related connected devices such as wearables should take note.

 
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Read the full story from PharmaLive
 
 
 
 
X (was Twitter)
X petulant over advertisers' choice not to spend
Source: The Verge

The advertising group called the Global Alliance for Responsible Media (GARM) has discontinued operations rather than spend millions to fight Elon Musk's X in court. X has filed an antitrust lawsuit filed against it that essentially says that the group's mandate caused it to "conspire" to withhold billions in spend that would have gone to the platform.

The group's goal was to force social companies to create safe places for advertising by boycotting platforms that don't meet its safety standards. Musk is notorious for his reactions when told what to do by others.

Freedom of association is generally recognized as guaranteed by the First Amendment, and there’s precedent showing that boycotts are protected speech. But that’s not all that makes the GARM case odd. Musk himself has made comments that are hostile to advertisers. Last November, in an interview with Andrew Ross Sorkin, Musk said, “I hope they stop. Don’t advertise.”

 

This presents a bit of a conundrum for pharma advertisers. The platform isn't safe, at this point that is essentially by design. But that doesn't keep HCPs from using it at conferences. Here are post volumes for ASCO 2023 and 2024.

ASCO 2023
 
twitter-asco-2023-560
Meltwater review of ASCO hashtags for the months of May and June 2023
 
ASCO 2024
 
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Meltwater review of ASCO hashtags for the months of May and June 2024
 

Should you invest in X/Twitter in specific instances? Only your Klick Social Strategist knows for sure (opportunistic, I like it -Ed.).

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Read the full story from The Verge
 
 
 
 
Social Media
Meta still advertisers' favorite social platforms
Source: eMarketer

Technically, this story is about X/Twitter's lawsuit against GARM, but we cover that above. Instead, we want to focus on this chart included in the story. Facebook and Instagram, both Meta properties, sweep the field when it comes to advertisers' preferences.

emarketer-social-bestat-560
Image adapted for email from eMarketer source
 
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Read the full story from eMarketer
 
 
 
KH_Google_No_Longer_Deprecating_Third_Party_Cookies_1280
 
Google’s Cookie Decision: What It Means for Advertisers
     
     

Google’s recent decision to maintain third-party cookies marks a significant shift in their privacy and advertising strategy. Our latest POV looks at the reasons behind this pivot. It covers how Klick is leveraging contextual targeting and cookie-less audience models to navigate this change and maintain effective advertising campaigns.

 
READ MORE
 
 
 
Pipeline
Oncologists aware, but seldom excited
Source: ZoomRx

ZoomRx has put out a report on the oncology pipeline based on input from 65 oncologists with familiarity with upcoming treatments. The products were all for solid tumors (sorry HemOncs).

Because the Wire doesn't talk about brands or companies directly we'll leave it to interested readers to jump over to ZoomRx for the results. We charted the deciles of "awareness" and "excitement" and reinforced what we already knew: oncologists are hard to impress.

Pipeline Products (30) by Decile for Oncologist Awareness and Excitement
 
zoomrx-onc-pipeline-560
Chart created from data in ZoomRx source
 

Here we see that, because of specialization, no oncologists were aware of all pipeline products. In fact few products were above 30% awareness. 

However, when it comes to excitement the numbers skew low... very low. Of the 30 products in the rankings more than half were in the lowest decile for excitement. To see the companies and therapies, head over to the ZoomRx source.

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Read the full story from ZoomRx
 
 
 
 
Regulatory
FDA looking to have AI guidance later this year
Source: Endpoints News

The FDA had a meeting on AI in biotech R&D last week. The agency is looking to provide an industry guidance later in the year.

On Tuesday, the agency gathered industry executives, regulatory experts and academics to share viewpoints on using AI in drug development. They discussed everything from data quality issues to the transparency and explainability of AI models, and the biggest gaps in bringing this technology into the real world of healthcare.

 
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Read the full story from Endpoints News
 
 
 
 
Insurance & Cost
Health resilient to personal finance cuts
Source: Dentsu

Dentsu put out its July American Consumer Navigator report. It shows much of the same trends that it has all year but one finding may be interesting for health marketers.

Fitness and wellness is one of the more resilient categories for personal spending. This may not be surprising, and serious health spending would be even more resilient, but it's worth remembering.

dentsu-health-560
Image adapted for email from Dentsu source
 
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Read the full story from Dentsu
 
 
 
 
Privacy
Not So Breaking News: Meta & safe URL tracking
Source: Meta

Advertisers on the Meta platform continue to be alerted that URLs containing "restricted data" are not supported. This seems to be in response to the FTC and HHS issues with personal health information being used for targeting.

We’re reaching out to let you know about some updates we’re making that may change how businesses like yours use the Meta Business Tools. Soon, we may automatically restrict data, such as certain parts of URLs and custom parameters. This helps reduce the potential for information prohibited by our Business Tools Terms being shared.

 

Highlight is ours. The side effect here may be that we can use Meta pixels as long as we avoid health data which would ensure that healthcare entities could continue using Meta and stay onside with the FTC and HHS. This is timely with the FTC's deadline for Health Breach Notification Rule coming into effect last week.

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Read the full story from Meta
 
 
 
 
Radio
60% of audio time is in the car
Source: Cumulus

It's well known that the automobile is the number one place Americans listen to the radio. Most of the rest of the sources are also ad-supported.

cumulus-2024-share-560
Image adapted for email from Cumulus source
 

The dip in driving during the pandemic had a measurable effect on the share of audio that happens in the car. The numbers are returning but haven't reached pre-pandemic levels.

cumulus-2024-incar-560
Image adapted for email from Cumulus source
 
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Read the full story from Cumulus
 
 
 
 
mHealth
25-44 year-olds top wearables users
Source: Rock Health

Here's a story for the "yeah, what's new" file. Wearables skew younger. When Rock Health looked at who uses wearables the 25-34 and 35-44 demographics were top of the chart.

rockhealth-jmir-ages-560
Chart created from data in Rock Health study
 

But that's just of users. The Rock Health Digital Health Consumer Adoption Survey collected data from 23,974 US participants. Turns out 55% do not use wearables.

rockhealth-jmir-use-560
Image adapted for email from Rock Health source
 

Still, 45% of the population isn't a number to ignore. If you have a mHealth strategy make sure it accounts for who uses these devices.

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Read the full story from Rock Health
 
 
 
 
 
 
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