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Issue 577
August 21
 
 
 
 
 
Search
Search and social fighting it out for brand discovery
Source: GWI

This report from GWI is actually based on their Q1 data which we reported on previously. However, this report has a couple of insights not previously disclosed.

Search v. Social in Brand Research & Discovery
 

Gen Z and Millennials have Social and Search almost tied in brand research, with Gen Z slightly ahead on Social. Even Gen X and Boomers are seeing Social making inroads (but are still Search-first). 

gwi-social-search-560
Image adapted for email from GWI source
 
Informative Content High in Preferences
 

It's no surprise that informative content can gain traction on social media and it's nice to see the main platforms Pharma uses are aligned.

gwi-social-types-560
Image adapted for email from GWI source
 

Not on the list is Pinterest which has been running beta programs with pharma (Didn't know that? Talk to your Klick rep.). The primary suspects are all here though: LinkedIn, Reddit, YouTube, Twitter, Facebook, and even Instagram.

STILL a Facebook-First World
 

Wire readers are likely sick of hearing this, but it's still a Facebook-first world in social for pharma. First, only one platform entry on this "top-two" list is non-Meta and second, the prominence of Facebook (and Instagram) is indisputable.

gwi-social-platforms-560
Image adapted for email from GWI source
 

Read the full story from GWI
 
 
 
 
Media
Programmatic goes video
Source: eMarketer

If a picture is worth 1,000 words, is a video worth 1,000 pictures? Programmatic advertisers seem to think so. Over half of all programmatic mobile spending is on video.

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Image adapted for email from eMarketer source
 

The categories of programmatic inventory include health, but it's middle of the pack at best.

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Image adapted for email from eMarketer source
 

Programmatic is a flexible tool for advertisers and the eMarketer article highlights other  relevant channels such as out-of-home.


Read the full story from eMarketer
 
 
 
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Insurance & Cost
Medicare enrollees think program is unsustainable
Source: eHealth

A full 75% of Medicare beneficiaries are somewhat or very worried about the program's long term sustainability. However, they don't want it changed. 85% are somewhat or very worried about that. 

When asked about what one thing they wish they had known when they first signed up for Medicare, 40% said the program basics.

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Image adapted for email from eHealth source
 

Any marketers with patients in Medicare programs will get some audience insights from this report.


Read the full story from eHealth
 
 
 
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“Food Is medicine” isn’t just a phrase, it’s a paradigm shift. In this exclusive POV, btwelve has put together five specific strategies for health and wellness marketers seeking to make an impact in the Food Is Medicine space.

 
Download POV
 
 
 
Connected TV
Linear TV drops below 50%
Source: Nielsen

As streaming services grow in popularity linear TV declines in share of service. Last month it dipped below 50% for the first time.

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Image adapted for email from Nielsen source
 

In the Streaming segment YouTube came out on top with 9.2% of total of TV views showing how the social-adjacent platform is infiltrating American living rooms. 


Read the full story from Nielsen
 
 
 
 
Twitter
X shows pharma content next to hate speech
Source: CNN

A new study by Media Matters found at least 18 brands with content next to hate speech on X, formerly Twitter. This a week after we reported on the new advertising controls offered by the platform. One pharma company was included in the list.

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Some ads compiled from the Media Matters article
 

Looks like we're back to "wait and see." But time's running out for X. It has billions in loans and Elon Musk talks freely about bankruptcy (likely as a scare tactic). Eventually, though, it has to make money or default.


Read the full story from CNN
 
 
 
 
YouTube
YouTube in "seek and destroy" mode against bogus cancer videos
Source: USA TODAY

There are few things more infuriating that watching some self-appointed "expert" spout misinformation about bogus health treatments. These videos on many platforms, including YouTube, remind us of Steve Jobs' reliance on naturopathic treatments for treatable pancreatic cancer which led to his death.

After announcing in 2021 that it would remove videos with misinformation related to vaccines, YouTube plans to remove content that promotes cancer treatments proven to be harmful and ineffective, along with videos that discourage viewers from seeking professional medical treatments.

 

This type of moderation highlights that these platforms can make a difference when they put in the effort.

“Our mission is to make sure that when (cancer patients and their loved ones) turn to YouTube, they can easily find high-quality content from credible health sources,” Dr. Garth Graham, global head of YouTube health, said in the post.

 

Read the full story from USA TODAY
 
 
 
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AI in Health
Pharma companies ranked by AI readiness
Source: CB Insights

Here is a list of the top 10 pharma companies ranked by their corporate readiness to leverage AI, according to CB Insights.

cbinsights-ai-readiness-560
Image adapted for email from CB Insights source
 

Per our often-repeated policy of not mentioning brands or companies we have blurred out the names. The article is short, however, and you can always come back after you check it out (sigh -Ed.).


Read the full story from CB Insights
 
 
 
 
Generative AI
"Uncanny Valley" with real-world robots at China expo
Source: Reuters

This short video from Reuters showcases some lifelike robots at the Chinese 2023 World Robot Conference. Trigger warning, they're pretty creepy.

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Image adapted for email from Reuters source
 

The Klick Wire is not responsible for any nightmares you may experience after watching this one-minute video (agreed -Ed.).


Read the full story from Reuters
 
 
 
 
Regulatory
ANA opposes FTC HBNR
Source: MediaPost

The FTC is gathering comments on its Health Breach Notification Rule (HBNR). The ANA has commented and MediaPost reported about it.

The ANA is against the rule because of the restrictions it will impose on free or low-cost services:

The proposal “would frustrate rather than serve consumers by impeding their ability to access online messaging, including advertising of health-related products and services,” the advertising group writes in a comment filed with the agency on Tuesday.

 

The main issue is agency overreach where it defines marketing pixels and other technologies as a "breach" without explicit opt-in disclosure. The ANA further commented:

“Regulatory efforts to cabin or ban the use of a certain kind of data absent consumer consent can overburden consumers and unreasonably limit businesses from innovating and providing the products and services consumers desire,” the organization writes.

 

Read the full story from MediaPost
 
 
 
 
Market Research
Pharma (still) under fire for pricing
Source: CSRxP

First, understand that the Campaign for Sustainable Rx Pricing (CSRxP) is a lobby group funded in part by the insurance companies and pharmacy benefit managers. That is important because the way the questions were worded in this survey were inflammatory and designed to get the results desired by the group.

That said, Americans do have an issue with drug costs. When asked who is to blame for increased Rx prices (not health prices in general), pharma was naturally top of the list.

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Image adapted for email from CSRxP source
 

Further, 69% said they are concerned with drug prices and 78% support the "Affordable Prescriptions for Patients Act." The study did not ask about the Inflation Reduction Act and its provisions for the government to negotiate pricing on some drugs. Likely because the name wasn't sexy enough.

If you do click through on this one remember this is a lobby group so don't let the bombastic tone get your Monday off to a bad start (good advice, but don't talk to the audience -Ed.).


Read the full story from CSRxP
 
 
 
 
Generative AI
You are here (in AI)
Source: Fast Company

A researcher ran more than 1,700 queries on ChatGPT and mapped the information in the responses to create a "universe" of the content contained in the system. 

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Image adapted for email from Fast Company source
 

“It’s an interesting moment that we have right now because the systems are still not totally occupied by capitalism,” Albrecht said, explaining that he could see ChatGPT eventually soliciting advertisements or sponsorships, similar to how Google promotes certain content through its search results. “The versions we’re getting back from this map are, in that way, maybe a bit more pure than they will be in a couple of years.” 

 

You can try the map out for yourself at Artificial Worldviews.


Read the full story from Fast Company
 
 
 
 
Market Research
Societal issues do affect consumers' behavior
Source: MM+M

We have seen this time and time again. US citizens feel that the culture is divided and uncivil and disrespectful but that the workplace is a haven of sorts.

In market societal issues do affect behavior. Here we see that boycott (avoid) and buycott (support) are both tactics being used by Americans.

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Chart from source report, we corrected the 11% bar
 

This won't affect pharma brand marketers too much as we tend not to weigh in on societal issues. However company PR teams can see that their campaigns can have an effect on over half of the population.


Read the full story from MM+M
 
 
 
 
 
 
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